Connecting regional Western Australia, one flight at a time.

Helping Nexus Airlines take flight with momentum.

WA had a problem of long drives and expensive fuel costs. Nexus Airlines emerged to solve it by connecting the vast corners of our state, and they needed a digital presence to scale with that ambition. We built Nexus a website that makes booking regional flights as simple as we’ve always wanted it to be, supported by a design system that captures the physical spirit of the Kimberley and Pilbara.

As an airline starting from scratch, Nexus had to take flight fast. Following the website launch, we rolled out paid advertising, EDMs, and targeted SEO that saw their routes soar above globally recognised competitors. Partnering with Tourism WA, we’ve turned those results into lasting momentum – more travellers discovering WA’s regional gems, and more passengers booking Nexus flights. The numbers tell the story, with website visits converting to bookings well above industry benchmarks, paid advertising CPA 35% below targets, and a rapid rise to first-page organic search visibility.

When Nexus shifted its focus from passenger routes to B2B charter services in 2025, we adapted in stride, evolving campaigns, channels, and messaging to align with their new business direction. Every touchpoint now reinforces Nexus’s goal of connecting regional WA by air.

PROBLEMS
SOLUTIONS
Problem
Limited Marketing ROI Visibility

Inaccurate tracking of correlation between marketing spend and flight booking conversions, hindering investment & business decisions.

SOLUTION
Real-Time Conversion Tracking

Corrected tracking implementation with 24/7 performance monitoring system, enabling accurate ROI visualisation and data-driven marketing optimisation across all channels.

Problem
Dynamic Industry Landscape

Rapidly evolving travel market demanded swift campaign adaptation to respond to changing consumer demands and competitive pressures.

SOLUTION
Agile Campaign Framework

Established a streamlined process aligned with market demands, reducing campaign deployment time and improving market responsiveness.

Problem
High Cost Per Booking

Digital marketing channels delivering bookings at $64 per conversion, significantly impacting campaign profitability and scalability.

SOLUTION
Campaign Efficiency Optimisation

Refined targeting and channel strategy, reducing cost per booking to $16.80 whilst maintaining conversion quality across digital channels.

Pilot-web
Connecting You
Airplane
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Paid Ads Highlight -5
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"We were stoked with the work Start did for us, their design was amazing and they managed to capture digitally what we were trying to achieve on the ground. They were super responsive and a dream to work with."

Rosie Duffy, Sales & Marketing Manager
Nexus Airlines
Technology
Framework Timber & Alpine
Database MariaDB
Sound API Howler JS
Design Figma
Language Twig & Javascript
CMS Wordpress