This Privacy Policy outlines the obligations which The Start has in managing the information they hold about their clients, potential clients, contractors and others associated with The Start.

The Start is bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual.

Why do The Start collect personal information?

The Start collect personal information in order to conduct their business, to provide and market their services and to meet their legal obligations.

About whom do The Start collect personal information?

The type of information The Start may collect and hold includes (but is not limited to) personal information about:

• clients, business associates and potential clients and their employees
• suppliers and their employees
• prospective employees, employees and contractors

What kinds of personal information do The Start collect?

In general, the type of personal information The Start collect and hold includes (but is not limited to): names, addresses, contact details, occupations and other information which assist them in conducting their business, providing and marketing their services and meeting their needs.

In most cases, if personal information they request is not provided, they may not be able to supply the relevant product or service.

How do The Start collect personal information?

Personal Information you provide

The Start will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations and from third parties.

Personal Information provided by other people

In some circumstances The Start may be provided with personal information about an individual from a third party, for example a report provided by a medical professional or a reference from another person.

Web site Collection

The Start collect personal information from the web site https://startdigital.com.au through receiving subscription applications and emails. They also use third parties to analyse traffic at that web site, which may involve the use of cookies. Information collected through such analysis is anonymous.

How might The Start use and disclose your personal information?

The Start may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.

In general, The Start use and disclose your personal information for the following purposes:

• to conduct their business
• to provide and market their services
• to communicate with you
• to purchase from you
• to help them manage and enhance their services

To whom might The Start disclose your personal information?

The Start may disclose your personal information to:

• other members of The Start
• other companies or individuals who assist The Start in providing services or who perform functions on their behalf
• anyone else to whom you authorise them to disclose it

The Start also collect personal information from these organisations and individuals, and deal with that information in accordance with this Policy.

Sending information overseas

The Start will not send your personal information to recipients outside of Australia without:

• obtaining your consent (in some cases this consent will be implied); or
• otherwise complying with the NPPs

The Start may disclose your personal information to other members of the The Start Team.

Sensitive information

Some personal information which The Start collect is ‘sensitive information’. Sensitive information includes: information relating to a businesses website logon details, company documents or important files.

The Start does not collect, store, or process health information. If health information is received in the course of providing our services, it will be treated as strictly confidential and will not be stored in our systems or disclosed to any third parties.

Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (eg, where required by law).

Data Security and Accuracy

The Start take reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records.

The Start endeavour to ensure that the personal information they hold is accurate, complete and up-to-date. Contact The Start in order to update any personal information they hold about you. Contact details are set out below.

Updates to this Policy

This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this Policy is located at https://thestart.com.au and can be obtained by contacting a The Start employee.